Returns & Exchanges

At The Monastery Store, we want your home to be a sanctuary of peace; if you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange. Items must be in their original, unused condition and packaging to qualify for a return.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or email our support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Carefully pack the items in their original boxes with all protective padding to ensure they arrive safely back at our warehouse without damage.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, or use your preferred tracked shipping method.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.